Integration of MGW Health Check Monitoring onto BNY’s Enterprise Financial Messaging Dashboard; The Fundamental Cause of Mobile Device Usage with Today’s Drivers

Over the course of my undergraduate studies, I worked on two projects that shaped my understanding of sociotechnical systems and their impacts on society: my STS research paper and a technical project. Each provided a unique perspective on addressing real-world challenges through both technical and social lenses.
My technical project focused on designing and implementing a real-time monitoring widget for a SWIFT-based API gateway. As part of the BNY team, I developed a solution using Angular for the front end and Spring Boot for the back end, integrated with Splunk for data visualization. This widget significantly streamlined operations, reducing troubleshooting times from 30 minutes to mere seconds. The modular architecture of the tool ensured scalability and efficiency, and its deployment improved operational workflows while enhancing the reliability of financial messaging systems. This project allowed me to refine my technical skills in software engineering and gain hands-on experience in addressing real-world operational challenges, demonstrating how targeted technical innovations can have a transformative impact on organizational efficiency.
My STS thesis explored the escalating issue of mobile phone addiction and its consequences on driver safety. Using the Multi-Level Perspective (MLP) framework within the Science and Technology Studies (STS) discipline, I analyzed the interplay between individual behaviors, regulatory policies, and broader technological trends. This comprehensive approach revealed that the compulsive checking habits fostered by mobile devices—driven by app designs and constant connectivity—are not just personal habits but deeply influenced by societal and technological factors. My research highlighted multilevel interventions, such as stricter traffic laws, public awareness campaigns, and tech-driven solutions like "Do Not Disturb While Driving" modes. This experience deepened my appreciation for addressing complex problems through a multidisciplinary lens and underscored the necessity of considering both human and systemic factors in technological advancements.
Both projects emphasized the importance of blending technical expertise with an understanding of societal dynamics to create impactful solutions. Together, they shaped my ability to think critically about the interconnectedness of technology and society, preparing me for future challenges that demand both technical acumen and a deep understanding of human and systemic factors.

School of Engineering and Applied Science

Bachelor of Science in Computer Science

Technical Advisor: Briana B. Morrison

STS Advisor: Bryn Elizabeth Seabrook